Intermediate Enhanced Communication Skills Training - 3 Hour Workshop

Overview 

• Do you work in health and social care and have a desire to communicate better? 
• Do you wish to provide better care through more effective communication? 
• Do you want more effective ways to manage difficult conversations?

In this one-day interactive workshop, we will explore evidence-based principles, skills and strategies that enhance compassionate and effective communication. You will learn how to use these to support your communication with patients, relatives, carers and colleagues and you will have to opportunity to practice these skills in a safe and supportive learning environment.

What will I learn?

• You will learn to recognise the relevance of emotions and the importance of establishing your concerns to provide effective care
• We will discuss the barriers to compassionate communication currently experienced 
• We will identify transferable communication strategies for difficult situations such as handling distress or anger, end of life conversations, difficult questions and complex information giving

How will I learn?

The interactive workshops are facilitated using the latest research-based approaches in a supportive environment. They are interactive and experiential, allowing you the opportunity to practise different skills through observation and interaction in a safe supportive environment.

Price

• £245

Dates and links to register

For our face-to-face sessions, you can apply for the Intermediate Enhanced Communication Skills Training on Tuesday 17 June 2025 or apply for the Tuesday 10 February 2026 date now. You can also book onto our online session on Tuesday 9 December 2025.