Global IT outage update - Monday 22 July

The issues affecting the supplier that provides our chemotherapy and immunotherapy treatments have now been resolved.

We want to thank our patients for being understanding and bearing with us and we apologise for any delays caused by this. Unless our teams contact you, please attend your appointment as planned. Throughout this incident, we have prioritised the most clinically urgent patients.

The Christie provides care and treatment for hundreds of people every day. The global IT outage last Friday (19 July 2024) affected many organisations but to put it into context, this affected less than a third of our patients.

Our staff have worked tirelessly over the weekend to deliver as many chemotherapy and immunotherapy treatments as possible and continue to do so to catch up on rescheduled treatments this week.

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Infection control

At The Christie, we are committed to putting patients at the heart of everything we do and keeping you safe from infection.  

We have very small numbers of infection and we do this by:

  • We screen 100% of patients coming in to stay in the hospital for MRSA (a type of antibiotic resistant 'bug')
  • For patients who are an emergency admission we provide antibacterial therapy to provide protection against 'bugs' 

Our core team is comprised of:

  • Nurses: is led by a lead nurse and supported by two specialist nurses
  • Doctors: a consultant microbiologist and consultant virologist
  • Matrons: who lead on infection prevention and control as part of their daily rounds 


We have a very high levels of cleanliness in the hospital.

Our domestics and housekeepers are a very important part of our infection prevention and control team and pride themselves with ensuring high standards of cleanliness in wards and clinical departments.

Hand hygiene

We encourage all our patients to ask their doctor, nurse or carer if they have washed their hands.

We continuously monitor our staff for their hand washing practices and we regularly score 100% on hand washing audits.

All staff, patients and visitors have access to alcohol hand gel at the entrance to the hospital and into each ward and clinical department.

Last updated: August 2023