This is an accessibility statement for The Christie NHS Foundation Trust.

This accessibility statement applies to

This website is run by The Christie NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We try to respond to feedback within 3 business days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Christie NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Offering an option to disable animations (Animation from Interactions), ensuring headings are logical and hierarchical (Section Headings), ensuring users are made aware if links open in a new window or tab ( Change on Request), Making links clear out of context (Link Purpose (Link Only)).

Non-accessible content - non-compliance with regulations

Most of our older PDF documents are not fully accessible to users of screen reader software. This includes many of our patient booklets.

Disproportionate burden


Many of our PDFs, including our patient booklets, are not fully accessible to users of screen reader software.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. These are published on our disproportionate burden assessments page.

Other non-accessible content

On our Contact us page, at 200% zoom, the keyboard focus becomes lost after tabbing from 'I need to contact a specific department'. We are looking into this and working on a fix for this - we will update this page when it is resolved.

Content that’s not within the scope of the accessibility regulations

Older PDFs and other documents

Some of our PDFs are essential to providing our services. For example, we have PDFs with information on some of the treatments we offer.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 23 June 2021. It was last reviewed on 21 June 2023.

This website was last tested in May 2023. We carried out a number of automated and manual checks internally.