Global IT outage update - Monday 22 July

The issues affecting the supplier that provides our chemotherapy and immunotherapy treatments have now been resolved.

We want to thank our patients for being understanding and bearing with us and we apologise for any delays caused by this. Unless our teams contact you, please attend your appointment as planned. Throughout this incident, we have prioritised the most clinically urgent patients.

The Christie provides care and treatment for hundreds of people every day. The global IT outage last Friday (19 July 2024) affected many organisations but to put it into context, this affected less than a third of our patients.

Our staff have worked tirelessly over the weekend to deliver as many chemotherapy and immunotherapy treatments as possible and continue to do so to catch up on rescheduled treatments this week.

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Referral and second opinion

To speak to any of our specialist teams  here at The Christie, you'll first need to be referred.

UK NHS patients

If you live in England and get a cancer diagnosis, and you are being treated on the NHS, you can be referred to The Christie by your specialist doctor at your local hospital.

We also offer a second opinion if you're looking for additional advice and support. You'll need to go back to your GP for this, and they can then refer you to us.

Please note that patients from Wales may require additional local approval before we can offer an opinion and treatment.

When we get your referral from your doctor, we'll send you a response to acknowledge that it's arrived.

Our administrative team will then collect all the relevant information. This will help us give our opinion about whether you’re eligible for treatment at The Christie.

Private patients

Private patients from the UK or abroad can select the surgeon they wish to see by either phone or online.

Doctors making private referrals can write us a letter outlining the diagnosis, treatment to date and the reason for referral.

You can find further information on the The Christie Private Care website.

Last updated: May 2023