Communicating with Colleagues – 1 Day Workshop

Overview 

The workshop draws from conflict management, assertiveness and emotional intelligence literature as well as a comprehensive communication skills evidence base.

The workshop will offer a practical approach to fostering collaborative working relationships, and tackling difficulties when they arise.

Learning objectives 

• Discuss the challenges in communicating with colleagues and explore the roots of conflict
• Recognise different working styles and the ways in which these can impact on our working relationships
• Explore how to get your message heard and achieve win-win solutions
• Discover skills for hearing, understanding, making requests and saying no
• Demonstrate a 3-step process for raising issues and concerns with colleagues

Who is the workshop suitable for?

All health and social care professionals, band 5 and above. 

The workshop can be completed as a standalone or as a pre-requisite for Mediation Skills for Managers.

Price

• £249 

Dates and links to register

You can apply for the Communicating with Colleagues workshop on 25 April 2023 now.