Volunteers - Find a role

Closing date of role

Monday 27 April 2026

About this role

The Christie patient information committee (PIC) meets once a month. Meetings are held online on MS Teams, usually on the first Thursday of each month. Volunteers must be able to join these meetings online.

The committee includes staff from across the Trust. Its job is to check and improve information (both printed and digital) that patients and carers receive about treatments and services. All information is reviewed every 3 years.

We are looking for a new patient or public representative to join the committee. This person represents people living in Greater Manchester and Cheshire. You will be registered as a Christie volunteer.

To do this role, you must live in The Christie’s catchment area and know the local area.

Who manages this role

• marketing and engagement manager (vice chair of PIC)
• marketing and engagement officer/coordinator
• volunteer services

Time commitment

• meetings are held on the first Thursday of each month at 1pm
• each meeting lasts 1 hour but may run up to 1 hour 30 minutes if needed
• you will need about 2 to 4 hours each month to read the papers before the meeting
• we ask volunteers to be able to commit to the role for at least 1 year

Related documents

• Management of volunteers' policy
• Health and safety policy
• Local risk assessments
• Uniform and workwear policy
• Volunteer agreement

Procedure

Volunteers must:

• be registered Christie volunteers and have a clear DBS check
• attend meetings on MS Teams
• wear an ID badge, volunteer lanyard and polo shirt if visiting the site
• follow Trust policies and procedures
• report any accidents or concerns to staff
• complete all required training, including online mandatory training
• duties will include:
  
  • attend monthly meetings on MS Teams and give feedback on patient information
  • use your experience to explain how the information may affect patients and carers
  • review information about cancer treatments and services at The Christie
  • give helpful, constructive feedback and suggest improvements
  • have a real interest in improving patient services and understanding how the NHS works
  • read and understand different types of information and evidence
  • ask useful questions about the information with a focus on patient and carer needs
  • work well with others, listen to different views, and build good relationships
  • manage your time well
  • use IT confidently (support can be given for using Adobe comments tool)
  • have a private space and suitable device (laptop/PC/tablet) for online meetings
  • read and mark-up papers before meetings (sent by email)
  • add comments to PDF documents and email them back to the patient information team in good time before each meeting
  • respect equality, diversity, and confidentiality
  • treat everyone fairly and with respect
• Do no other duties than those agreed in these guidelines
• The patient information team will:
  
  • supervise volunteers
  • help with any questions or concerns
  • work with the marketing and engagement team
  • include volunteer activity in risk assessments
  • provide an induction
  • take your views seriously
  • offer advice and support from the chair and vice-chair
  • provide pre-meeting briefings if needed
  • use clear, jargon-free language and send papers in good time
  • be open and honest about what can and cannot be done
• The marketing and engagement department will:
  • register volunteers
  • arrange mandatory (essential) training
  • keep training and DBS records
  • communicate with staff and volunteers
  • provide a clear role description
  • check ID documents you bring in for your DBS check

Mandatory training

Volunteers must complete online training before starting. This training lasts for 3 years and can be used at other NHS Trusts – if they use the online volunteer passport. Guidance will be provided.

Flu vaccination

Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. We encourage volunteers to be vaccinated to help reduce the spread of unplanned hospital admissions and pressure on the NHS.

Further training and support

New volunteers who are not familiar with Adobe Acrobat tools will be shown how to use them to comment on PDFs.

Equality, diversity, and inclusion

The Christie aims to provide services that are fair and accessible to everyone. We want our teams to reflect the diversity of the patients and communities we serve and welcome volunteers from all backgrounds. Volunteers must treat all staff, patients, visitors, and other volunteers with dignity and respect whatever their background.

Further information

Shortlisted applicants will be invited to a 30‑minute, informal, interview with a member of volunteer services and the patient information committee.

You will be asked a small number of questions including:

• why you want to volunteer at The Christie?
• why you want this role?
• what skills or experience you can bring?
• whether you can commit to the time needed each month and for a full year?

An example of a booklet that would be reviewed by the committee can be found on our patient booklets webpage.

Committee members must be happy to review a range of information about cancer types and treatments.

More information about The Christie can be found on our profile of The Christie page.

Due to the number of applications we receive, we are unable to provide feedback if you have not been shortlisted.

Closing date of role

Wednesday 6 May 2026

Purpose of role

To provide administration support to the transfusion practitioners. The role of the volunteer will be to enhance patient and staff experience at The Christie and The Christie Private Care. The role will require you to cover significant distances across all areas of the Trust site. You will be required to go on to all the clinical areas and be in a patient and staff environment.

Scope of role

Transfusion, The Christie

Responsibility for role

Transfusion practitioner, marketing and engagement officer/coordinator

Time commitment

4 to 6 hours/day per week, day to be discussed

Related documents

• Management of volunteers' policy
• Health and safety policy
• Local risk assessment(s)
• Uniform and workwear policy and code of appearance
• Volunteer agreement
• Transfusion policy V4.1

Procedure

Volunteers are required to:

• be registered volunteers who are DBS checked and cleared
• wear identity badges and volunteer lanyard
• conform to Trust policies and procedures that they are made aware of
• report any accident/untoward occurrences to a member of staff or the transfusion practitioner
• comply with training
• duties will include:
  
  • reviewing stock of patient transfusion leaflets and identifying restock needs
  • distributing patient leaflets
  • review transfusion education posters for expiry dates
  • review stock of posters and leaflets
  • print and laminate posters if required
  • distribute posters on to clinical areas
  • maintain the register of educational posters compliance
  • maintain the register of patient information leaflets compliance
  • escalate any issues or concerns directly and as soon as possible to the transfusion practitioner
  • speaking with staff and patients in a professional and welcoming manner
  • be aware of any general housekeeping or health and safety issues that may arise, and liaise with staff appropriately to maintain safety
• Do no other duties than those agreed in these guidelines
• Volunteers must not handle any personal patient information.
• The transfusion practitioner will:
  
  • provide initial training and local induction to the team and role
  • discuss the importance of maintaining a compliant educational supply of posters and leaflets
  • supervise the work of the volunteer
  • will support and discuss any problems, concerns or issues that are raised and escalate if required
  • liaise with the marketing and engagement department as required
  • include volunteer activity in the transfusion risk assessments
  • carry out an annual review and discussion on the role
• The marketing and engagement department will:
  • register volunteers on behalf of The Christie
  • arrange mandatory volunteer training
  • maintain records of volunteer’s attendance at training sessions
  • liaise with the clinic’s staff and volunteers
  • provide a clear description of your role

Online mandatory training

Volunteers must complete:

• online mandatory training as specified by the marketing and engagement department
• additional training as required – to be provided by the departmental staff

Flu vaccination

Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups.

Equality, diversity, and inclusion

At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.

To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.

Closing date of role

Friday 22 May 2026

Purpose of role

The role of the volunteer is to enhance the patient’s experience of The Christie Pharmacy by providing services of a non-nursing, non-medical nature and to free up the time of the paid members of staff at all levels to enable them to carry out the duties which they are qualified to do.

This is a meet and greet role which involves speaking to patients, organising the queuing system and dealing with general enquiries. This role does not offer clinical experience towards academic study.

Scope of role

The Christie Pharmacy

Responsibility for role

Pharmacy manager, marketing and engagement officer/coordinator

Time commitment

Fridays, 11am to 3pm

Related documents

• Management of volunteers' policy
• Health and safety policy
• Local risk assessment(s)
• Uniform and workwear policy and code of appearance
• Volunteer agreement

Procedure

Volunteers are required to:

• be registered volunteers who are DBS checked and cleared
• wear identity badges, polo shirt and volunteer lanyard
• conform to Trust policies and procedures that they are made aware of
• report any accident/untoward occurrences to a member of staff
• comply with training provided
• have strong social skills such as being able to start conversations and chat with patients to help them feel at ease
• duties will include:
  
  • greeting patients and visitors on arrivals, introducing yourself in a welcoming and professional manner
  • signposting patients and visitors to other parts of the hospital
  • dealing with general enquiries in a professional and consistent manner, offering support when required
  • on occasion, be able to deal with distressed patients and/or their relatives in a sensitive and confidential manner, and refer to an appropriate member of staff
  • sitting with patients who are on their own and would like some company, should the patient consent
  • actively approaching patients and relatives, and acting as a listening ear
  • helping patients and their relatives to understand the systems in the pharmacy department and where they should wait
  • assisting pharmacy staff in delivering best patient care
  • to be aware while in the department of any general housekeeping or health and safety issues that may arise, and liaise with staff appropriately to maintain safety
• Do no other duties than those agreed in these guidelines
• Pharmacy staff will:
  
  • supervise the work of the volunteers
  • be able to deal with any queries/problems/concerns from volunteers
  • liaise with the marketing and engagement department as required
  • include volunteer activity in their risk assessments
  • offer a local induction programme
  • carry out an annual review to check how your role is going
• The marketing and engagement department will:
  • register volunteers on behalf of The Christie
  • arrange training appropriate to volunteers’ needs
  • liaise with the clinic’s staff and volunteers
  • be available to deal with any matters of concerns for volunteers
  • provide a clear description of your role

Mandatory training

Volunteers must complete:

• online mandatory training as specified by the marketing and engagement department
• additional training as required – to be provided by the departmental staff

Flu vaccination

Flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. We encourage volunteers to be vaccinated to help reduce the spread of unplanned hospital admissions and pressure on the NHS.

Equality, diversity, and inclusion

At The Christie, we aim to deliver healthcare services that are accessible and inclusive to everyone. We want our teams to reflect the diversity of the patients and communities we serve and therefore welcome applications from people of all backgrounds and identities.

To ensure The Christie is a place characterised by dignity and inclusivity, we ask that volunteers show equal respect to all staff, patients, visitors, and to each other regardless of their background or ability.