Find a role

We currently have over 140 existing volunteers and so vacancies are not always available.

When we do have vacancies, we will advertise them on this page and you can apply for any roles you are interested in.

Closing date

Monday 11 July 2022

Purpose of role

We are looking for enthusiastic volunteers to join our charity team to assist in our charity centres at The Christie sites in both Withington and Macclesfield. The volunteer assistant will be an integral part of the charity centre team.

You will work alongside a staff member to assist the charity team to serve our customers and
donors, helping with both retail sales and donations.

Scope of role

Positions are available at both the Withington and Macclesfield Christie sites.

Responsibility for role

The Christie charity community fundraising team, The Christie marketing and engagement team, volunteers.

Time commitment

We would like you to stay with us, so we ask you to commit to a year of volunteering for this role. The charity centres are open Monday to Friday from 10am until 4pm. Preference would be given to those able to work a full day, but morning and afternoon shifts are available.

Related documents

  • Management of volunteers policy
  • Health and safety policy
  • Local risk assessment(s)
  • Uniform and workwear policy and code of appearance
  • Volunteer agreement

Procedure

Volunteers are required to:

  • Be registered volunteers who are DBS checked and cleared
  • Wear identity badges, volunteer lanyard and polo shirt provided
  • Conform to Trust policies and procedures that they are made aware of
  • Report any accident/untoward occurrences to a member of staff
  • Comply with training provided
  • Become familiar with The Christie charity key messages to ensure you are able to answer questions from members of the public or refer them to other information sources (such as the website or relevant staff member)
  • Continuously seek to maintain and improve own level of skills and undertake learning and development as appropriate
  • Be compliant with the cash handling policy
  • Duties will include:
    • To assist and serve customers, providing a service of the highest standard
    • To assist with processing donations
    • To be involved with the till operation and the handling of cash/card payments
    • To promote understanding the work of The Christie and the importance of raising funds through the charity
    • To promote and work within the Shop Health and Safety Policy
    • To set high standards of cleanliness, display and merchandising
  • Do no other duties than those agreed in advance

The Christie charity staff will:

  • Supervise the work of the volunteers
  • Be able to deal with any queries/problems/concerns from volunteers
  • Include volunteer activity in their risk assessments
  • Offer a local induction programme
  • Carry out regular reviews to check how your role is going

The marketing and engagement department will:

  • Register volunteers on behalf of The Christie
  • Arrange training appropriate to volunteers’ needs
  • Maintain records of volunteers’ attendance at training sessions
  • Be available to deal with any matters of concerns for volunteers
  • Provide a clear description of your role

Mandatory training

  • To complete mandatory training as specified by the marketing and engagement department
  • To complete additional training as required – to be provided by the departmental staff

Vaccination requirements

  • COVID-19 vaccination: to help maintain the highest levels of safety for our patients, volunteers, and staff we ask that our volunteers are fully vaccinated against COVID-19.
  • Mandatory flu vaccination: flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. The annual immunisation programme helps to reduce the spread of unplanned hospital admissions and pressure on the NHS and is therefore a critical element of the system-wide approach for delivering robust and resilient health and care services during winter.

Closing date

Monday 11 July 2022

Purpose of role

The volunteer driver will use their own vehicle to transport patients, documents, and samples as necessary. Appropriate training will be provided, and out-of-pocket expenses will be reimbursed.

The volunteer driver will be expected to be smartly dressed at all times. Any vehicle used within the voluntary car transport service must be maintained to a high standard.

Scope of role

Transport department, The Christie

Responsibility for role

Transport department, marketing and engagement officer/coordinator, volunteers

Time commitment

10 hours per week

Mileage

45 pence a mile up to 10,000 miles. After this, it will decrease to 25 pence a mile. 

Check if you need to pay tax on mileage payments as a volunteer driver on the GOV.UK  website.

Related documents

  • Management of volunteer’s policy
  • Health and safety policy
  • Local risk assessment(s)
  • Uniform and workwear policy and code of appearance
  • Volunteer agreement

Procedure

Volunteers are required to:

  • Be registered volunteers who are DBS checked and cleared
  • Wear volunteer polo shirt, identity badges and volunteer lanyard provided
  • Conform to Trust policies and procedures that they are made aware of
  • Report any accident/untoward occurrences to a member of staff
  • Comply with training provided
  • Duties will include:
    • Greeting patients and introducing yourself in a welcoming and professional manner
    • Ensuring each patient (and on occasion their companion) is comfortable in the surroundings and is reassured where necessary
    • Transport patients from pre-arranged destination to The Christie and return journeys if required
    • Follow instructions from transport staff about collecting/delivering documents and samples as necessary
    • Keep a record of journeys taken
    • Complete expense claims form
  • Do no other duties than those agreed in these guidelines

Documents required

  • Full driving licence
  • MOT certificate if the vehicle is over 3 years old
  • Comprehensive insurance cover, plus letter from insurance company confirming that the volunteer will be fully covered or evidence of this on insurance certificate

Current COVID-19 restrictions

In order to comply with Government guidance and the Trust’s COVID-19 mitigation strategy to reduce risk to our patients and staff, it was necessary to amend our operational practice.

These amendments will clarify the duties for all staff working in / for the transport department:

  • Drivers must wear PPE whilst transporting patients to and from the Trust. This will include the wearing of face masks / wipes for cleaning down vehicles after each journey to and from the trust. Disposal bags to put used PPE in after each clean. These can be collected from the security at the main entrance of Oak Road where disposal bags will be placed in the appropriate bins.
  • Once drivers arrive at Oak Road main entrance, they should report to the screening team where screening team staff will call through to the transport team to coordinate their patient to them.

How to contact the transport department

The hospital transport department is located in the Oak Road area near the security lodge and can be contacted in one of the following ways:

  • Telephone contact details will be provided following appointment to role.
  • the-christie.transport.dept@nhs.net

Vaccination requirements

  • COVID-19 vaccination: to help maintain the highest levels of safety for our patients, volunteers, and staff, we ask that our volunteers are fully vaccinated against COVID-19.
  • Mandatory flu vaccination: flu is a key factor in NHS winter pressures. It impacts on those who become ill, the NHS services that provide direct care as a result, and on the wider health and social care system that supports people in at risk groups. The annual immunisation programme helps to reduce the spread of unplanned hospital admissions and pressure on the NHS and is therefore a critical element of the system-wide approach for delivering robust and resilient health and care services during winter.

Transport staff will:

  • Supervise the work of the volunteers
  • Be able to deal with any queries/problems/concerns from volunteers
  • Liaise with the marketing and engagement department as required
  • Include volunteer activity in their risk assessments
  • Offer a local induction programme
  • Carry out an annual review to check your vaccination status and how your role is going

The marketing and engagement department will:

  • Register volunteers on behalf of The Christie
  • Arrange training appropriate to volunteers’ needs
  • Maintain records of volunteers’ attendance at training sessions
  • Liaise with the transport department staff and volunteers as required
  • Be available to deal with any matters of concerns for volunteers
  • Provide a clear description of your role

Mandatory training

  • To complete mandatory training as specified by the marketing and engagement department
  • Other training – to be provided by the transport department

To apply for any of the above roles, please download an application form. Once completed, please send your application form to the-christie.volunteers@nhs.net or to the following address:

Marketing and engagement
The Christie NHS Foundation Trust
Wilmslow Road
M20 4BX 

We receive high numbers of applications for volunteer places and unfortunately, we are not always able to offer a role to everyone that applies. We thank you for your interest and advise you to check this page regularly for any additional roles. 

Please note that the volunteer recruitment process can take a number of months to complete, which is why we ask for a minimum of six months commitment to The Christie.

Please do ensure you have taken time to carefully read the above information about the volunteering procedure and our FAQs. If you still feel you need advice, the voluntary services team can be contacted at the-christie.volunteers@nhs.net

Last updated: June 2022