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Global IT Outage Update

Every day we care for and treat hundreds of patients from Greater Manchester and beyond who come through our doors.

 

Today's global IT outage affected many organisations including ours but to put it into context, this outage affected less than a third of our patients.

 

Our staff worked tirelessly to deliver as many chemotherapy and immunotherapy treatments as possible and continue to finalise plans for those we were unable to see today due to issues affecting our supplier.

 

Thank you for being understanding and bearing with us. Unless our teams contact you, please attend for your appointment as planned.

 

We continue to work with our supplier to resolve this issue and prioritise our most clinically urgent patients. We apologise for any delays that have occurred as a result of this.

 

Any further updates will be published on our website and social media channels (Facebook and X/Twitter)

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Health records

Patients have the right to have access to (and request copies of) information that The Christie holds on them. This includes their medical records.

If you wish to apply for formal access to your records, please email us at the-christie.accesstorecordslegal@nhs.net to receive a copy of the application form.

You can also write to us to request the form at:

The Health Records Manager
The Christie NHS Foundation Trust 
Wilmslow Road 
Withington 
Manchester 
M20 4BX

Information sharing with other NHS organisations

Your health records are shared with other NHS organisations that provide a service on behalf of the Christie or are involved directly with your health care.

In addition, The Christie provides a computerised facility to allow secure access to the NHS staff who care for you in the Manchester and Cheshire regions.

This facility allows clinicians (such as your GP, A&E staff, hospital nurses and doctors) to view details of your record to help inform their decisions about you and your care.

The Christie also has access to your health records from other NHS organisations which can be used to help Christie staff make the best decisions about your care.

If you do NOT want your Christie record to be made available to other NHS organisations, please write to us and we will remove this facility.

If you do NOT want Christie staff to access your health records from other specific NHS organisations, please write to us and we will remove this facility.

Please write to:

Information Governance Department
The Christie NHS Foundation Trust
Wilmslow Road
Manchester
M20 4BX

Last updated: March 2023