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Major IT outage - update

The Christie suffered an IT outage on Wednesday 27 March which affected most clinical services areas and means our clinicians have been unable to access some patient records and test results. This has also affected our network systems. It has been confirmed that this is not a cyber-attack.

The Christie Hotline (0161 446 3658) and switchboard (0161 446 3000) are working so patients can contact us as normal in this way.

We are working with our software provider engineers and systems should be resolved overnight, however this outage has caused delays in seeing and treating patients and some deferrals and cancellations. Our priority is providing safe care to all our patients and we apologise for any delays that may occur as a result of this incident.

Patients are reminded when they attend for their appointment to bring with them information about the treatment they are on, past medical history and medications which will help our staff if any systems are still intermittent on Thursday 28 March.

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What is Psycho-oncology?

The service provides psychiatric assessment and treatment, psychotherapy, cognitive behavioural therapy and counselling to adult patients at The Christie with acute or chronic psychological problems.

The service comprises of a consultant psychiatrist, together with a team of counselling and therapy staff and specialist psychological nurses. We offer specialist assessment and intervention for people with dementia or memory problems, as well as help with sexual and psycho-sexual problems.

Last updated: February 2023