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Global IT outage update - Monday 22 July

The issues affecting the supplier that provides our chemotherapy and immunotherapy treatments have now been resolved.

We want to thank our patients for being understanding and bearing with us and we apologise for any delays caused by this. Unless our teams contact you, please attend your appointment as planned. Throughout this incident, we have prioritised the most clinically urgent patients.

The Christie provides care and treatment for hundreds of people every day. The global IT outage last Friday (19 July 2024) affected many organisations but to put it into context, this affected less than a third of our patients.

Our staff have worked tirelessly over the weekend to deliver as many chemotherapy and immunotherapy treatments as possible and continue to do so to catch up on rescheduled treatments this week.

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Youth Support Coordinator

Our Teenage Cancer Trust Youth Support Coordinator (YSC) is a resident youth worker. Our YSC offers bespoke non-clinical support to all teenage and young adult patients throughout their proton beam therapy treatment.

The YSC gives practical help with specific issues such as altered appearance and body image, and they organise a range of informal activities and social events. Our YSC gets to know each young person beyond their cancer diagnosis, to provide a little normality during such an abnormal life experience.

Some of the social events our YSC organises include pizza nights, football stadium tours, Manchester walking tours, arcade clubs and crazy golf. These activities are optional for young proton patients, but they can help to keep patients active and are a great way of meeting other people of a similar age having treatment.

The proton beam therapy centre at The Christie has a designated ‘young persons lounge’ on the first floor. The lounge has books, games, arts and crafts, televisions and games consoles for our younger patients. There is also a games room on the second floor (also shared with younger children) with air hockey, pool and table tennis equipment.

Last updated: August 2023