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Global IT outage update - Monday 22 July

The issues affecting the supplier that provides our chemotherapy and immunotherapy treatments have now been resolved.

We want to thank our patients for being understanding and bearing with us and we apologise for any delays caused by this. Unless our teams contact you, please attend your appointment as planned. Throughout this incident, we have prioritised the most clinically urgent patients.

The Christie provides care and treatment for hundreds of people every day. The global IT outage last Friday (19 July 2024) affected many organisations but to put it into context, this affected less than a third of our patients.

Our staff have worked tirelessly over the weekend to deliver as many chemotherapy and immunotherapy treatments as possible and continue to do so to catch up on rescheduled treatments this week.

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Patient support

Whether you’re a patient or a friend of someone affected by cancer there are a wide range of organisations out there that can provide invaluable advice and support. 

NET Patient Foundation

Find clinical information, real life experiences and access to the largest online NET community in the UK, so you can share your questions or concerns with other people in a similar situation.

The foundation also sponsors an annual meeting in Manchester and supports NET Natter Groups, which are informal local gatherings run by patients for patients, with information on their website.

AMEND

The Association for Multiple Endocrine Neoplasia Disorders (AMEND) is a UK-registered charity providing free information, resources and support services to anyone anywhere affected by multiple endocrine neoplasia (MEN) and associated endocrine conditions.

Cancer Research UK

Trusted information on all cancer types.

Macmillan

Expert, high-quality information on cancer types and treatments, emotional, financial and practical help and an online community were people can share information and support.

Whether you’re a patient or a friend of someone affected by cancer there are a wide range of organisations out there that can provide invaluable advice and support. 

NET Patient Foundation

Find clinical information, real life experiences and access to the largest online NET community in the UK, so you can share your questions or concerns with other people in a similar situation.

The foundation also sponsors an annual meeting in Manchester and supports NET Natter Groups, which are informal local gatherings run by patients for patients, with information on their website.

Helpline: 0800 434 6476 (Mon-Fri 10am- 2pm)

www.netpatientfoundation.org

AMEND

The Association for Multiple Endocrine Neoplasia Disorders (AMEND) is a UK-registered charity providing free information, resources and support services to anyone anywhere affected by multiple endocrine neoplasia (MEN) and associated endocrine conditions.

www.amend.org.uk/

Cancer Research UK

Trusted information on all cancer types.

www.cancerresearchuk.org

Macmillan

Expert, high-quality information on cancer types and treatments, emotional, financial and practical help and an online community were people can share information and support.

www.macmillan.org.uk

Last updated: March 2023