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Global IT outage update - Monday 22 July

The issues affecting the supplier that provides our chemotherapy and immunotherapy treatments have now been resolved.

We want to thank our patients for being understanding and bearing with us and we apologise for any delays caused by this. Unless our teams contact you, please attend your appointment as planned. Throughout this incident, we have prioritised the most clinically urgent patients.

The Christie provides care and treatment for hundreds of people every day. The global IT outage last Friday (19 July 2024) affected many organisations but to put it into context, this affected less than a third of our patients.

Our staff have worked tirelessly over the weekend to deliver as many chemotherapy and immunotherapy treatments as possible and continue to do so to catch up on rescheduled treatments this week.

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How to refer a patient to endocrinology at The Christie

The Christie is not part of the NHS e-Referral Service. However, if you have a patient who you think would benefit from our care, we can accept referrals for primary care.

We accept referrals from GPs or other referring hospitals.

Sending a patient referral

Our preferred method to receive is by email at the-christie.endocrinology@nhs.net

When we receive an email referral, our secretarial team will triage this, register the patient on our systems and check for any previous clinical records. The referral along with any previous records are then sent on to the medical team who review all clinical information and agree the urgency. The medical team then feedback to the administration team who send our appointment within the relevant timeframes

If you are unable to email, our postal address is:

Endocrinology department
The Christie
Wilmslow Road
Didsbury
Manchester
M20 4BX

Telephone: 0161 446 3479

E-mail: the-christie.endocrinology@nhs.net

Please note: in line with NHS England guidance, we no longer accept faxes to the department.

Last updated: February 2023