HEARTS

Hands on
Empathy
Aromas
Relaxation
Textures
Sound

The HEARTS Process draws on a range of natural skills and sensory experiences. These include Hands-on contact, Empathy, Aromas, Relaxation, Textures and Sound. The benefits realised from a HEARTS approach may be profound and the different aspects can be used in any combination for people who are anxious, in pain, or unable to sleep. HEARTS always includes physical contact – the ‘hands-on’ approach – and is always given through fabric of some kind. Other components of HEARTS can be used in a variety of combinations to make relaxation as easy for the client as possible for the receiver. 

HEARTS was designed to be used where conventional massage techniques were inappropriate, and in any situation where well intentioned touch could be beneficial.  It can be given through clothes & bed covers so there is no need for patients to remove clothing. 

Last updated: April 2020

Christie stories during the COVID-19 pandemic

During the COVID-19 pandemic, we're doing all we can to make sure patients get the treatment, information and support they need. Read some stories from our patients and staff to find out what The Christie is doing at this difficult time.

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Corinne Faivre Finn
“We have seen a lot of our research staff return to the office. This has massively improved morale as it is a lot easier to connect with people.”
Corinne Faivre-Finn, Christie consultant
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“The experience has allowed me to be able to hear what is not being said. The extraordinary strength and resilience of individuals as they greet you with a smile… when you are aware of the pain and anguish they will be going through.”
Digital services team, redeployed to telephone patients
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“Of course, the COVID-19 virus has not gone away – we have to be cautious and we have to proceed in an appropriate way.”
Professor John Radford, director of research at The Christie
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