Global IT Outage Update

Every day we care for and treat hundreds of patients from Greater Manchester and beyond who come through our doors.


Today's global IT outage affected many organisations including ours but to put it into context, this outage affected less than a third of our patients.


Our staff worked tirelessly to deliver as many chemotherapy and immunotherapy treatments as possible and continue to finalise plans for those we were unable to see today due to issues affecting our supplier.


Thank you for being understanding and bearing with us. Unless our teams contact you, please attend for your appointment as planned.


We continue to work with our supplier to resolve this issue and prioritise our most clinically urgent patients. We apologise for any delays that have occurred as a result of this.


Any further updates will be published on our website and social media channels (Facebook and X/Twitter)

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Contact the PALS and complaints team at The Christie

The Patient Advice and Liaison Service (PALS) and complaints team can help if you:

  • Need some information but don't know where to get it.
  • Have concerns or a complaint.
  • Would just like to speak to someone but are not sure who.
  • Would like to tell The Christie what you think about the services we deliver.

You can ring or email or ask to meet face to face

You can also ask in the cancer information centre for PALS.

You can help us to do this by telling us:

  • What you like about The Christie
  • Anything you have been unhappy with
  • What needs improving 

Please fill out the form below, with your contact details and comments.

PALS Comment form

Comments section

If possible, please try to include the name of the ward, department and member of staff you are referring to as this makes it easier to investigate or feedback to the correct people.

Last updated: April 2023