The Maguire Communication Skill Training Unit are a specialist team of communications skills trainers based at The Christie NHS Foundation Trust. We offer workshops in our dedicated training facility at the School of Oncology based in Manchester and online via Zoom.
Our mission is to enhance the patient experience and wellbeing, and increase professional confidence, job satisfaction and resilience through compassionate, effective communication. Using an evidence-based approach, we develop training materials for all areas of health and care delivery.
Our expertise is in translating values such as compassion, collaboration and respect into an evidence-based skill set that can be embedded into every role at every stage of a health provider’s career, in a way that links to national drivers and organisational needs for quality improvement in care delivery.
Within the Maguire Communication Skills Training Unit, we believe communicating effectively is essential to a positive, inclusive and people-centred culture in which staff feel valued, empowered, and supported to deliver the best experience and outcomes for our patients.
Meet the Maguire Communication Skills Training Unit team
Alison Franklin: Senior trainer
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Helen Bradley: Communication skills trainer
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Amy Samouelle: Communication skills trainer
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Shirley Crook: Education events coordinator
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Claire Turnbull: Senior education events programme coordinator
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Claire Green: Associate trainer
Nicky Barr: Associate trainer
Sheona Ramsbottom: Associate trainer
Alison Pilsworth: Associate trainer