Janet Bessell, domestic assistant

Janet Bessell is the winner of The Christie’s You Made a Difference Award for June 2023. The following comments were made aboutJanet in the June nominations.

Judges picked Janet out as a very deserving winner and said that the comments made about her showed how she represents The Christie principles and behaviours.

“Janet has worked at the Trust since April 2016 and worked on numerous areas.
“Janet goes above and beyond in her role, wherever she has worked. She is extremely passionate about her role at The Christie and is always praised in every area she works regarding her high standards of cleanliness.
“Janet likes socialising and loves to dance the night away. She is married to Tom (also a domestic assistant at The Christie).”

Gaynor Herbert, manager

“Janet has made a massive difference to aid and support our international nurses new in the country. Her efforts and work with the overseas nurses as a band 2 domestic assistant goes above and beyond the job description.
“She liaises with them from day one when they move onto the onsite accommodation, giving them directions to the local shops and facilities. She helps with storage, cleaning, bedding, IT issues. There had been few occasions where nurses have been locked out from their rooms and Janet has kindly offered to help sort this out with security.
“This personalised service has made our nurses feel welcomed, and I would like to nominate Janet to be recognised.”

Arooj Ahmed, staff member

“Janet is working for me covering A block, an area which is used as offices on the top floor and staff accommodation on the ground and first floors. We have 13 single rooms and are currently operating at full capacity as we are accommodating the overseas nurses for at least their first 4 weeks in employment at the Trust. At the same time, we also have students from north-west universities on placements for radiology and radiotherapy, a proton beam therapy (PBT) doctor and a medical student.
“Janet services the accommodation, changes beds on turnover, cleans the kitchen and bathrooms each day, cleans the rooms and organises welcome letters, as well as assisting first time occupants to locate local shops and facilities. She advises them on issue of clean linen and towels.
“Janet orders clean linen supplies and requests security to collect dirty linen and waste. She requests estates maintenance job and sorts out if the occupants lock keys in the rooms etc. She helps colleagues to settle in, advises on washing/drying facilities and looks after the residents often as a surrogate mother. She updates me daily regarding any concerns e.g. if I need to order light bulbs, kitchen gadgets or we need any new signage. Janet provides a marvellous service, taking into account that many of the residents are new to the UK.

Janet deserves to be recognised for the outstanding service that she delivers for our accommodates provision.

Rosie Gill, staff member

Has a staff member, team or volunteer at The Christie gone above and beyond in their work? You can nominate them for the monthly You Made a Difference Award.