Charlotte Parker, healthcare assistant

Charlotte Parker is the winner of The Christie’s You Made a Difference Award for February 2023. The following comments were made aboutCharlottein the February nominations.

Judges picked her out as a very deserving winner and said that the comments made about her showed how she represents The Christie principles and behaviours.

“Despite a full ward with medical and surgical patients, Charley’s positive approach really lights up the ward, both for the patients she cares for and the team around. Nothing was too much trouble, and she would often anticipate your needs and cheer you in the process.”

Tom Thornber, staff member and patient

“After having a stoma fitted and various drainage bags fitted during surgery, Charley managed to really help dispel some of the understandable stigma any patient would have after waking up from surgery with these additions. The way she treated me, and other patients was like you were already friends, you were in a safe place and what has happened to you is normal and nothing out of the ordinary.
“She is an exceptional healthcare assistant and has a very natural ability with all her patients to bring comfort and optimism for the future.”

  - Tom Thornber, staff member and patient

“Charley is a band 3 healthcare assistant – she started on ward 10 in April 2022 as a band 2, and she was promoted to a band 3 to 6 months later. Charley is one of the most hardworking, pleasant, friendly, competent, and compassionate healthcare assistants I have ever come across in my 15 years of nursing. Charley is only 20 years old, but her maturity outweighs her age.
“As Charley’s manager, I feel she has been nominated due to the fact that on a daily basis, she goes above and beyond for her patients. She does all her work with a smile on her face, even when days are stressful you can never tell with Charley. Patients pull me to one side on a daily basis telling me how wonderful she is and what an asset she is to the ward.
“I am very proud that I was one of the people who hired Charley at the start of 2022 -  it is one of the best decisions I have made so far being a new ward manager.”

Lauren Toman, senior sister and ward manager, ward 10

Has a staff member, team or volunteer at The Christie gone above and beyond in their work? You can nominate them for the monthly You Made a Difference Award.