Communicating with Colleagues

Key information 

Delivery type  

Face-to-face (up to 12 delegates) 

Delivery style  

• Facilitator-led presentations
• Group discussions
• Small-group activities and interactive demonstrations

Duration  

1 full day

Experience level  

Intermediate 

What to expect 

This one-day interactive workshop supports leaders and managers in developing the confidence and self-awareness needed to communicate effectively with colleagues. 
You’ll explore what drives workplace conflict, how to prevent it, and how to handle it sensitively when it arises. 
Through discussion, role play and practical exercises, you’ll learn to give feedback constructively, listen actively and strengthen team communication — even in challenging situations.

Learning outcomes 

By the end of the study day, you will be able to: 

• Identify common causes of workplace conflict and how to prevent escalation
• Use clear, assertive and empathetic communication techniques 
• Apply a structured approach to difficult conversations
• Build trust and improve clarity in team interactions 
• Encourage open, respectful dialogue that supports collaboration and wellbeing

Who is it for? 

Suitable for: 

Health and social care staff (typically Bands 5 and above) with leadership or management responsibility, or those preparing for such roles.

How to book / learn more 

You can book this course on Eventbrite.