Virtual Clinical Conversations

Key information 

Delivery type

Demonstrations and teaching

Delivery style

Instructor-led workshop

Who is it for?

Clinical staff (Band 6 and above) consulting with patients remotely

Duration

Half-day workshop

Experience level

Any

What to expect 

A practical half-day workshop exploring how to conduct safe, effective and compassionate telephone and online consultations. Includes demonstrations, evidence-based frameworks and strategies for managing challenging conversations remotely.

Learning outcomes 

You will be able to:

• Communicate effectively over the phone or online
• Manage sensitive or complex discussions with confidence
• Apply new skills immediately within your clinical practice

Why should I do this course?

To enhance patient experience, reduce follow-ups and strengthen confidence when delivering care remotely.

How to book/learn more 

You can book this course on Eventbrite.