Key information
Delivery type
Demonstrations and teaching
Delivery style
Instructor-led workshop
Who is it for?
Clinical staff (Band 6 and above) consulting with patients remotely
Duration
Half-day workshop
Experience level
Any
What to expect
A practical half-day workshop exploring how to conduct safe, effective and compassionate telephone and online consultations. Includes demonstrations, evidence-based frameworks and strategies for managing challenging conversations remotely.
Learning outcomes
You will be able to:
- Communicate effectively over the phone or online
- Manage sensitive or complex discussions with confidence
- Apply new skills immediately within your clinical practice
Why should I do this course?
To enhance patient experience, reduce follow-ups and strengthen confidence when delivering care remotely.
How to book/learn more
You can book this course on Eventbrite.
Not ready to book? Find out more
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