Overview
This advanced programme is designed to support experienced educators and clinicians in developing the knowledge, confidence and facilitation skills required to deliver high-quality communication skills training.
Delivered by expert Maguire facilitators with extensive experience in healthcare communication education, the programme combines evidence-based teaching methods with experiential learning. Participants will work with professional actors in small-group role-play scenarios to practise advanced facilitation techniques and refine their ability to guide meaningful communication learning.
The course focuses on strengthening the capability of trainers to deliver effective communication skills workshops while maintaining fidelity to established, evidence-based frameworks. By developing skilled trainers, the programme contributes to a more confident workforce and supports improvements in team communication across healthcare settings.
Key information
Duration
- 2 to 3 hour e-learning module
- Five two-hour online evening sessions
- Three-day in-person workshop in Manchester
Experience level
- Advanced
- Complete a written assessment following the programme
Delivery type
Blended learning programme including:
- Pre-course online learning and workshops
- Facilitated sessions with professional actors
- Small-group role play and experiential learning
Delivery style
Online and face-to-face learning delivered in small groups (maximum 12 participants).
What to expect
This blended learning programme combines flexible online study with intensive in-person training. Participants will engage in interactive teaching sessions, guided discussion, and simulated scenarios supported by trained actors.
Across the programme you will:
- Develop advanced facilitation techniques for communication skills teaching
- Practise supporting learners through challenging clinical conversations
- Explore strategies for managing interpersonal conflict within healthcare teams
- Learn approaches to collaborative conflict resolution and mediated discussions
- Build confidence in delivering structured communication skills workshops
Learning activities include online sessions, reflective practice and small-group experiential exercises designed to mirror real teaching environments.
Learning outcomes
By the end of the programme, participants will be able to:
- Deliver communication skills workshops at an advanced facilitation level
- Apply evidence-based experiential teaching methods in communication training
- Support learners in developing effective communication skills in clinical settings
- Facilitate discussions around interpersonal conflict and collaborative resolution
- Contribute to improved team communication through training and education
Who is it for?
Participants must:
- Already facilitate communication skills training
- Have completed an Advanced Communication Skills Training course within the last 5 years or hold an equivalent qualification (e.g. MSc module or counselling qualification)
- Commit to approximately 20 hours of online study over 3 to 4 months
- Attend a three-day in-person workshop in Manchester
- Typically suitable for band 6/7 healthcare professionals and above who deliver or support communication skills education.
How to book/learn more
You can book this course on SurveyMonkey.
Not ready to book? Find out more
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