Stuart Barton, colleague & Claire Jameson, patient
My wife Claire has recently been an inpatient at the Christie after a brain tumour diagnosis in early December 2018. Together we have met many incredible people during Claire’s hospital stay since December 19th, and Claire and I would like to pass our sincere thanks to the Physio and OT teams at the Christie whom have provided such an uplifting, reassuring and most importantly of all, rehabilitative service.
Claire would have been treated as an outpatient had it not been for the surgical stroke Claire suffered at Salford Royal, and we had to be very clear about Claire’s abilities and requirements to ensure a suitable pathway could be found that allowed Claire to continue to recover from the stroke, whilst still undergoing Radio and Chemo therapies. We’re very thankful to Sara Robson for taking decisive action in finding a bed at the Christie. If Claire had to commute from home or from another offsite rehab ward, there is no doubt in my mind that her current physical recovery would have been stifled, not to mention the mental impact this would have on her wellbeing. Being in hospital is not a pleasant experience but Claire was in the right place and has been supported by a truly tremendous team; I think you should be very proud of them all.
Tina Coe (in Elllie’s words) has an amazing brain. Her knowledge, patience and depth of experience are demonstrated in everything she does. Tina shows clear leadership when directing students and never appears out of ideas or shows any exasperation no matter the situation presented. She manages all this whilst still remaining open to ideas and input from her colleagues. For me she has been the lynch pin during Claire’s rehab, always knowing what the next task is before we’ve even considered it.
Eleanor Barton is probably the most joyful and giddy person Claire and I have met in a long time. This isn’t to say that she’s unprofessional or unfocused at all; but she clearly takes pride and enjoyment in her work. Ellie manages to make the mundane feel like fun and has kept Claire’s spirits high at her lowest points. Ellie clearly has a wealth of experience in rehabilitating hands and this has come in useful on numerous occasions; making splints is clearly her thing.
Helen Bowker has been a rock since we met her. Helen provides a much needed ‘real’ view helping Claire and I adjust to new ways of working. Helen goes out of her way to explain, support and assist in matters of function, whilst keeping the activities interesting and fun. Helen is a great sideways thinker and is clearly used to coming up with solutions to problems. Her ability to turn the difficult into the possible has made an enormous impact on Claire’s ability to function outside of a hospital environment and this in turn helps her return to normality sooner than I had ever expected.
We met Lizzie Morgan early on in Claire’s Christie visit, and she has been a smiley and supportive friend from the get go. We’re both very thankful to Lizzie for all the effort she’s put into Claire’s rehab. I hope that she continues to work for the Christie for years to come, helping patients the way she has Claire.
Once Claire had use of her left leg and was able to make broad movements with her arm, I began to lose track of the progress that Claire was making as each improvement became smaller and more difficult to observe. I got to the point where I stopped looking at Claire and started reading the body language and facial expressions of the team. When they saw progress, I could see progress. I’m still dumbfounded by the extraordinary skill set your team has to read the body, understand its movement, provide tasks to enable it to recover and solve functional problems so it’s engaged; do all this and do it in a cheerful, friendly caring way. It’s fair to say that Claire’s time with the rehab team has been the highlight of each day she’s seen them and from my point of view your team make my wife walk again!
I don’t really know how to repay the care, love and attention your team has offered Claire and I; and I’m not sure that the words above do enough to express just how overwhelmed I am at how much of themselves that the team put into their jobs. But I am eternally grateful for meeting them all during Claire’s stay.
Katharine Pantelides, Physiotherapy & Occupational Therapy Manager
The role of physiotherapists and occupational therapists are very varied but in essence they help people get back to normal function, or as good as the patient can manage, after their illness.
They can help maximise the patient’s potential to return to previous levels of independence by increasing physical strength and exercise tolerance and by providing aids or accessing support
patients may need at home to ensure patients can return to the highest level of independence they can manage. They can also provide lower level psychological support such as helping patients with managing fatigue or anxiety.
Physio’s and OT’s are key in discharging patients safely home and the work of the physiotherapist and occupational therapist contribute massively to reducing the length of time a patient will stay in hospital. Having good levels of physio and OT can make the difference between a patient returning home after a long illness or having to go to a nursing home, which can be devastating to the patient and their family.
As their manager I am proud and continually amazed how staff go above and beyond for patients, often working beyond their hours or outside of their remit to ensure the patients receive the highest level of care. The staff, often with a very heavy caseload, are highly motivated and take enormous pride and satisfaction in seeing patients improve and leave the hospital going to their chosen discharge destination. The staff share the happiness of the ‘highs’ but sometimes also feel the sadness of the ‘lows’ especially with patients they’ve worked closely with – but this is testament to how much they care. As a manager, I am privileged to work with such a professional and dedicated team and they all can be very proud.
February 2019 You Made a Difference Award was The IPU Team
January 2019 You Made a Difference Award was David McGovern, clinical support team leader
December 2018 You Made a Difference Award was Maggie Doyle, Head of Communications
November 2018 You Made a Difference Award was Tracey Coleby, Breast Palliative Care Specialist Nurse
October 2018 You Made a Difference Award was Vicky Taylor, Senior Education Administrator
September 2018 You Made a Difference Award was Sarah Wood, Clinical Support Worker in Radiotherapy
August 2018 You Made a Difference Award was Sam Emblow, Senior Staff Nurse, Complex Discharge Team
July 2018 You Made a Difference Award was The Hotline Team
June 2018 You Made a Difference Award was Dr Richard Welch, Consultant Clinical Oncologist
April 2018 You Made a Difference Award was Nicola 'Nikki' Doherty, Sister, OCCU
March 2018 Made a Difference Award winner was Linda Roberts
February 2018 You Made a Difference Award winner was The Finance Team
January 2018 You Made a Difference Award winner was Colin Hindley
December 2017 You Made a Difference Award winner was Amy Blackburn
November 2017 You Made a Difference Award winners were the Cardiac Arrest Team
October 2017 You Made a Difference Award winner was Adrian Ellison
September 2017 You Made a Difference Award winner was Dr Gajanan & Dr Mowatt
August 2017 You Made a Difference Award winner was Alison Musson
July 2017 You Made a Difference Award winner was Tony McKenzie
June 2017 You Made a Difference Award winner was Lois Deslandes
May 2017 You Made a Difference Award winner was the Informatics Team
April 2017 You Made a Difference Award winner was Ward 1
March 2017 You Made a Difference Award winner was The Palatine Treatment Centre
February 2017 You Made a Difference Award winner was Jade Hilton
January 2017 You Made a Difference Award winner was Tobias Percival
December 2016 You Made a Difference Award winner was Natalie Halson
November 2016 You Made a Difference Award winner was Julie Kielty
October 2016 You Made a Difference Award was winner Emma Widdowson
September 2016 You Made a Difference Award winner was Dr Anna Castleton
August 2016 You Made a Difference Award winner was Heather Darlington
July 2016 You Made a Difference Award winner was Sarah Welby
June 2016 You Made a Difference Award winner was Tina Cox
May 2016 You Made a Difference Award winner was Gail Naulty