Visiting The Christie
To protect our patients from the spread of COVID-19, we have stopped visitors to The Christie. Any visitors accompanying patients to appointments are asked to drop them at the door and wait off site until they have completed their treatment or appointment.
The only exceptions to this are for:
- patients on end of life care treatment, or
- patients with communication difficulties such as dementia or a learning disability who need a carer.
All patients and appropriate visitors must enter the hospital via the Wilmslow Road entrance for initial screening and exit via Oak Road.
As part of the screening process, patients are being asked if they have:
- had temperature or fever in the last 48 hours,
- developed a new persistent cough in the last 48 hours, and
- if they live with someone who has developed the above symptoms in the last 14 days.
The screening team will then take their temperature and if any risks are spotted the patient will be given a clinical assessment, undertaken by a nurse.
We have suspended all parking charges on both of our car parks for patients and visitors.
If you have an appointment at The Christie, you will be able to park for free on either of our car parks for patients and visitors.
Our staff are working particularly hard under extremely challenging circumstances and we ask that you treat them with respect and courtesy. We will not tolerate any verbal or physical abuse towards our staff.
Marks and Spencer Food to Go and our cafe spaces are now closed.
Before coming to the hospital as a Christie patient
If you have an appointment but have had either of the below symptoms in the last 48 hours, or live with someone who has those symptoms in the last 14 days, please do not leave home for your appointment.
Instead, please call The Christie Hotline on 0161 446 3658. The Hotline team will advise whether or not you can attend your appointment.
The symptoms are:
- A fever or temperature above 37.8 degrees centigrade
- A new persistent cough
It is really important that you continue to attend all of your appointments, unless you’re told otherwise by your clinical team. This includes people who are shielding.
Telephone and video appointments
Many of our face-to-face clinic appointments have been converted to telephone or video conferencing appointments.
If your appointment has changed to a telephone or video conferencing appointment, your doctor or nurse will ring you at a pre-arranged time.
These telephone and video conferencing consultations mean you get the same care as in our face-to-face consultations. They also mean that any of your household members can join the consultation with you.
Support from The Christie
Your clinical team is there to help support you during this challenging time. Please don’t hesitate to contact them if you do have any questions or concerns.
All patients on active treatment or who have recently completed treatment can use The Christie Hotline (0161 446 3658) if they have any concerns or worries at any time of the day or night.
We have also created a booklet Managing anxiety about COVID-19. This is designed to help you change and develop your coping strategies during these changing times.
The Maggie's centre is currently closed but it is offering telephone and online support. You can find out more on our Maggie's centre page.
The cancer information centre is currently only offering advice over the phone or via email. They are also offering the wig fitting service, including virtual consultations and wigs by post.
You can call the cancer information centre on 0161 446 8100/0161 446 8107 or email at email@example.com
The Look Good Feel Better service is currently offering virtual workshops for patients struggling with the visual effects of cancer. These are available on the Look Good Feel Better website.
Christie patients can also claim a discount and free shipping on hats bought through Masumi Headwear. For the current discount code, please contact the cancer information centre.
The Christie complementary therapy team have put together some videos to help reduce stress levels during the coronavirus pandemic. You can view these on the complementary therapy pages.