You will be aware of the evolving situation with an outbreak of respiratory infections caused by a novel coronavirus (COVID-19).

The current risk level to the UK general public from COVID-19 is high.

All patients with COVID-19 symptoms

If you feel you may have any COVID-19 symptoms such as a new continuous cough or a high temperature (37.8 degrees centigrade or higher) or have been tested positive for COVID-19, please call The Christie Hotline on 0161 446 3658.

All patients with no symptoms

If you don't have any symptoms of COVID-19, you should attend your appointment as usual unless you are advised otherwise. When you arrive at The Christie you will be asked if you have any symptoms, or have been in contact with someone with COVID-19.

Where possible, outpatient appointments will now be carried out by telephone.

Patients currently on treatment will receive a letter detailing their ongoing management plan.

Visiting The Christie

Please can we remind patients and visitors that we will continue to have the following measures in place over the coming days.

ALL patients and appropriate visitors must enter the hospital via the Wilmslow Road entrance for initial screening and exit via Oak Road.

Visitors accompanying patients to appointments are asked to drop them at the door and wait off site until they have completed their treatment or appointment. The only exceptions to this are for patients on end of life care treatment and those that require a carer to be present.

As part of the screening process, patients are being asked if they have: had temperature or fever in the last 48 hours, developed a new persistent cough in the last 48 hours and if they live with someone who has developed the above symptoms in the last 14 days. The screening team will then take their temperature and if any risks are spotted the patient will be given a clinical assessment will be undertaken by a nurse.

Patients are reminded to observe the rules of social distancing when on site. 

Our staff are working particularly hard under extremely challenging circumstances and we ask that you treat them with respect and courtesy. We will not tolerate any verbal or physical abuse towards our staff. 

Marks and Spencer Food to Go and our cafe spaces are now closed. 

The Maggie's centre is currently closed but it is offering telephone and online support. You can find out more on our Maggie's centre page.

The cancer information centre is now only offering advice over the phone or via email. The wig fitting service is also temporarily unavailable and any patients wanting advice or support are asked to call 0161 446 8100/8107 or email: informationcentre@christie.nhs.uk 

We ask for your help in respecting these rules.

A near-constant stream of news reports about COVID-19 can cause anyone to feel threatened. We have created a booklet Managing anxiety about COVID-19 to help you change and develop your coping strategies.

Important information about the coronavirus (COVID-19)

The NHS, The Christie and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

Public Health England advice

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines.

This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Please see the latest information on the Public Health England website.