I have worked with the Maguire Unit for over 18 years and in the last 6 have commissioned the majority of the Networked Connected communication skills courses from them. I always know that their courses will be of a consistently high standard and that they will not let me down. They are really the gold service of communication skills training - from administrating the courses to delivery and evaluation. They liaise with me effectively and deliver a professional, value for money service.
The overall evaluation has been outstanding. The Maguire team are experts in delivering this course. Bringing them to us to deliver the 2 day course has meant we can engage with more staff, particularly medical staff, that otherwise would not be able to access this excellent course. We have another course planned for this year and hope to commission more for next year which we desperately need. Word has got around and now we have a waiting list!!
The course was eye-opening, interactive and inspiring. As a big advocate for good communication, I was sceptical about what the course would be about - especially as it was 3 days. However I came away with new ideas, put in practice with an excellent team of actors and facilitators. I have already used these in everyday practice in my role as general practitioner and palliative medicine doctor. I would recommend this course to all medical/health care professionals dealing with difficult, fraught and potentially emotive situations.