One Day Every Patient

At The Christie, we are committed to providing high quality care for all our patients. We are very interested to hear the views and experiences of people being cared for at The Christie.

On 16 May, we are holding a Trust-wide event to capture the experiences of as many patients as we can. If you’re not attending The Christie on this day, you can provide us with your valuable feedback using the form below.

The feedback you provide is completely anonymous. We will use the results from this survey and other patient experience data to find out more about the care we deliver from the patients’ viewpoint and identify any areas where we can make improvements.

Please answer the following questions based on your experience during your last visit to The Christie – either as an outpatient or an inpatient.

One Day Every Patient - Survey

Were the reception staff you first came in contact with courteous and helpful?

How satisfied were you with the booking in process?

If you had to wait to be seen, were you kept informed how long this would be for?

Were you given enough privacy when discussing your treatment/condition?

Were you involved as much as you wanted to be in discussions & decisions about your care?

Did you have confidence in the staff looking after you?

Overall, did you feel you were treated with dignity & respect?

Do you feel you got enough emotional support?

Following your appointment/inpatient episode, did you know what would happen next?

Overall how would you rate the care you received?
On a score between 0 and 10, where 0 is very poor and 10 is very good

Please answer the following questions in relation to your overall care at The Christie
What do you feel we do well at The Christie?
Which, if any, department/team/individual(s) went above and beyond in their care for you?
What could we change & improve to make it better for you and others?
If you had any worries and fears could you find a member of hospital staff to talk to?

How likely are you to recommend our service to friends and family, if they needed similar care or treatment?