Latest Winner

The winner of the June You Made a Difference Award is:- Lois Deslandes (Acute Oncology Nurse Advisor).

The following comments were made in the nominations. Judges picked out a very deserving nomination and said that the comments made about Lois showed how she represents the Christie principles and behaviors. 

Patient

I am a cancer patient at Wigan Cancer Centre Clinic. I am writing to say that I needed to phone the Cancer Centre Hotline. My call was accepted by Lois Deslandes. I feel I must tell you of the kindness and care and patience I received from Lois. This is something that all patients need at this hard time they are going through. It means so much. Puts you at ease when sometimes you feel people have not much time. Lois and of course there must be other Christie people who answer the Hotline telephone are the kind of people you need to speak to. I was so lucky that Lois was the one to answer my call. Thank you once again. 

Manager (Jason Simons)  

Lois has worked for the Hotline as an Acute Oncology Nurse Advisor for the last 7 months now. Lois has a long history of working for the Christie in a number of roles. 

Lois’s role is about triaging all patients calls that come through the Hotline and ensuring that the appropriate, advice, support and treatment plan is put in place to ensure best patient outcome and satisfaction for the patient.  

I believe Lois was nominated because Lois consistently delivers a high standard of individualised care. Lois is able to quickly develop a feeling of trust in patients that ring who are worried, anxious and unwell. Lois is able to provide reassurance and deliver a high level of nursing knowledge through a difficult medium of the telephone consistently. Lois is able to convey compassion and care. This patient spoke to me on the day as Lois’s line manager to express how lovely Lois had been. I encouraged her to nominate Lois as I believe individuals should be rewarded for what they do in difficult circumstances. 

Lois is a warm, bubbly person who enjoys keeping fit by going to the gym. Lois has two children whom she is very proud of their achievements. Lois is a real team player and has been a real asset to the Hotline team.

Previous winners

May 2017 You Made a Difference Award winner was the Informatics Team

April 2017 You Made a Difference Award winner was Ward 1

March 2017 You Made a Difference Award winner was The Palatine Treatment Centre

February 2017 You Made a Difference Award winner was Jade Hilton

January 2017 You Made a Difference Award winner was Tobias Percival

December 2016 You Made a Difference Award winner was Natalie Halson

November 2016 You Made a Difference Award winner was Julie Kielty

October 2016 You Made a Difference Award was winner Emma Widdowson

September 2016 You Made a Difference Award winner was Dr Anna Castleton

August 2016 You Made a Difference Award winner was Heather Darlington

July 2016 You Made a Difference Award winner was Sarah Welby

June 2016 You Made a Difference Award winner was Tina Cox

May 2016 You Made a Difference Award winner was Gail Naulty

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