Caroline's Blog

I faced my fear on Sunday

Posted March 29th 2011

A fear of heights - but my attitude in life is to try and overcome, rather than run away from fears.  Not being someone to do things by half, I did so by taking part in an adrenalin-fuelled 190 metre zip slide across Old Trafford for our charity.

Sean Littlewood Caroline Shaw David May  Ian MostonIt was actually great fun and I felt exhilarated at the end.  180 people, including David May the former United player, also did the zip slide in support of our patients.  But it was our participating patients who completed the fundraising challenge that really moved me. 

My fear of heights is nothing compared to the fear of cancer.  It can totally overwhelm people who are diagnosed, and yet we continuously have patients and their carers facing this illness and the total disruption it causes to their lives – whilst still committing to raising funds for our charity.

Patients like Jenni Clowes, a 33 year old skin cancer patient who signed up to do the zip slide because, in Jenni’s own word, “she owes The Christie so much”.  Carers like Christine Gunby who did the zip slide in support of her 16 year old granddaughter who is being treated here for leukaemia and said; “I am a little dubious about doing it to say the least, but absolutely determined to give it a go.”

The courage and desire of our patients and their loved ones to give something back is what inspires me to face my own fears and join them for fundraising events such as this.

We’re all trying to conquer something - and so often find a strength that we never thought we had when we do.

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I talked to an amazing woman today.

Posted March 22nd 2011

I talked to an amazing woman today.  A mother who is grieving for her beautiful daughter who was only in her 20s. 

She cruelly lost her child to ovarian cancer on 14th December 2010, but was so strong and articulate in her determination to ensure improvements are made in the ward where she was treated as we didn’t always get it right.

Karen’s daughter Orly was a talented fashion designer with a glittering career and life ahead of her.  She studied at the prestigious Central Saint Martins College of Art and was working for designer John Varvatos in New York City when she was diagnosed with cancer.  Her creative, quirky, clever website shows what a gifted star she was:  www.orlytenzer.com

It’s heartbreaking whenever I hear about someone’s bright, promising future being snatched so mercilessly away from them. But it makes me angry and upset to hear that we could have done more to help a patient and their family at the most difficult times of their life. So often it’s the little things that make a difference - and managers play a key role in this as well as front-line staff.

We need to learn from Karen’s experience. We didn’t get it right for her or her daughter but we have to make sure we get it right going forward. It’s too important.

Karen, thank you for today.

It’s been an emotional day, as I learned that one of our staff has also lost her young daughter to ovarian cancer after a long, brave battle against the disease.

These two mothers will be breaking their hearts on Mother’s Day in two weeks time, because they should still be with their precious daughters.

Our thoughts are with them and we must never stop in our commitment to ensure the best possible care and life-saving research for the future.

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Happy birthday

Posted March 16th 2011

Jack Horrocks is feeling great and enjoying his golf.

I met 74-year old Jack this time last year on the day we opened our new radiotherapy centre at Oldham.  Jack was the first patient and just about to start a four week course of radiotherapy for prostate cancer.  The new centre was 10 minutes down the road from his home, so instead of a stressful three-hour round trip to our site in south Manchester he could get back quickly after his treatment, with more time to recuperate, relax and spend with his four grandchildren.

We’re therefore really proud to celebrate the first anniversary of our Oldham centre today.  The first in the unique network of radiotherapy centres to bring first-class Christie care closer to people’s homes, with our second centre opening in Salford this summer.

The centre has the most advanced equipment in the world, and as well as treating patients closer to where they live, it has been leading the way with developments such as 4D scanning of lung cancer patients, invivo dosimetry and electronic information systems.

Over the past 12 months, we’ve treated more than 800 people at the Oldham centre – saving them thousands of travelling miles and time.

Time is always precious, but never more so for people suffering from cancer.

Happy birthday.

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Here’s to plenty more hearty breakfasts

Posted March 10th 2011

I had a lively breakfast this morning.  

Plenty of food for thought and a good start to the day. 

It was the first in a new series of breakfast meetings I’m having with staff to hear their views and discuss issues and ideas. 

One hour round a table, with fresh croissants courtesy of our chief operating officer, informally chatting to a group of chemotherapy nurses. 

They were bright, bubbly, honest and full of thoughts about how we can further improve things. It really shone through how much they care about patients.  With nurses like these we can achieve so much. 

One of the nurses reminded me of when I was a young midwife. When she explained why they needed more infusion pumps, I told her that the issue of not enough infusion pumps to induce women giving birth was a catalyst for my move into management  (I thought I could do things better)  – and told her she’d end up being a great manager. 

It’s so important to be seen as well as heard – and to hear in order to lead. 

The meeting was also a reminder that great ideas so often come from the people out there doing the job. 

Here’s to plenty more hearty breakfasts. 

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Thousands of people stop smoking every day - by dying

Posted March 9th 2011

Most smokers want to give up but simply find it hard to even go a day without lighting up, research shows.

We always support No Smoking Day, now in its 26th year, as we see the devastatingly results of long-term smokers.  Smoking causes around 90% of lung cancers, a powerful statistic that constantly motivates us to encourage people to stub it out.

Trying to force smokers to stop doesn’t work. It’s not about harrassing or picking on them, but providing help when they feel ready and willing.

We all know its bad for us but we also know it’s not easy. As the English novelist AP Herbert said, “Thank heaven, I have given up smoking again... God! I feel fit.  Homicidal, but fit.  A different man.  Irritable, moody, depressed, rude, nervy, perhaps; but the lungs are fine”.

A lot of progress has been made over the decades, with just over a fifth of adults currently smoking. But it was concerning to hear this week that lung cancer rates have more than doubled for women over 60 since the mid-1970s.  As a mother of two children, one of them being a teenage boy, I also worry about the number of young people smoking and that health campaigns apparently have so little impact on them.

The “crafty fag” scenario has been played out in school grounds for many years. What sets this generation apart is that they are blowing smoke in the face of the strongest anti-smoking campaigns, involving more warnings to young people than ever that the nasty weed can kill, cause wrinkles and seriously impinge on their social life.

It’s depressing that after such efforts to persuade them otherwise, young people still perceive smoking as “cool”.  Thirty is a lifetime away and they can’t imagine being that old or heading towards middle-age.

Thousands of people stop smoking every day - by dying.

We must never forget that and we must continue to push the stop smoking message and ensure we give people support to give up.

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Our greatest commodity

Posted March 1st 2011

An organisation is only as good as its staff.

If we expect our staff to look after patients exceptionally well, then they can rightly expect us to try and do the same for them.

Research consistently shows that employee well-being is a better predictor of people’s productivity than job satisfaction. An organisation whose staff are happy is more productive, has a higher morale, and has a lower turnover.

That’s why I’ve made it a key objective for The Christie.   We’ve always tried to look after our staff well and have a wide range of policies, initiatives and benefits to support this.  We were one of the first NHS organisations, for example, to provide the Employee Assistance Programme which offers free legal and financial advice to all staff and their families as well as counseling. But with pressure on the NHS to become increasingly efficient, it’s more important than ever that we ensure we’re taking good care of staff.

We’re holding a special staff health and wellbeing event this Friday which will hopefully prove a useful and fun (yes, laughter can be a good medicine) boost. Something to lift the spirits as well as motivate and inform.

They are, after all, our greatest commodity.

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